Return & Refund Policy

Thanks for shopping at Ginnybee.com. 

If you are not entirely satisfied with your purchase, I am here to help.

Keep in mind my beeswax candles and ornaments are all hand made by me in small batches and therefore unique.

Color, shape, weight and aroma will vary. 

Occasionally, candles will fail to burn properly.  If you find that despite following all burning recommendations, the candle doesn't stay lit, let me know. 

If an ornament arrives broken, let me know right away. Do not discard the beeswax, it can be remelted. 

If at all possible I will gladly replace it. 

You have 30 calendar days from the date you received it to contact me for a replacement. 408-396-6113 ginnybeecandles@gmail.com

No Refunds, All Sales Are Final

Shipping & Free Pick Up

Shipping is calculated at check out. Medium Flat rate box with USPS or free with $100. purchase.

Please allow 2-4 business days for order to be picked up. Contact me directly to set up convenient day and time.